Cedarpark Computers will dispatch a Certified Technician to troubleshoot and repair computer and network related problems at your business.   We understand the cost in lost time and productivity.

We have technicians certified in the following areas:

	Dell Servers		HP Servers
	Microsoft Windows Server 2000/2003/2008		Windows Domain
	Sonicwall Firewall and VPN		Microsoft SQL Server
	Microsoft Terminal Server

Questions / Answers

Question:  Can you send a technician out the same day?  What are the time I can schedule an On-Site?

Answer:  We always have techs on hand 24/7, however due to contract obligations or prior bookings, please call and confirm.  Normal hours of operation for On-Site is between 11AM and 8PM Monday through Saturday.  We do offer 24/7 support for customers under a service agreement.  Please see our Business Services and Pricing for further detail.

Question:  How much does it cost?  How am I billed?

Answer:  For On-Site service, we charge $135 per hour, with 1 hour minimal.  There is no travel fee if you are within the Northern Virginia Area.  We bill to the nearest half-hour, rounded up.

Question:  What if I need a part for my computer?

Answer:  When scheduling the on-site we will ask you what problem you are having.  Please be as descriptive as possible, as this will help us ensure we bring a proprietary part with us if necessary.  All technicians going on-site carry universally standard replacement parts for PCs and Laptops, and we  do not mark up parts that are brought on-site.