CedarPC will dispatch a Certified Technician to troubleshoot and repair computer and network related problems at the convenience of your home.  There is no need to unplug and untangle wires or trying to figure out how everything will plug back in once your system has been repaired.

Diagnostic & Repair
Extensive diagnosis to discover the cause of crashes, lockups, unusual slowness or Internet/Network problems. Optimize to enjoy faster computer speed and better performance.
Operating System Upgrade
Professional installation of the latest version of Microsoft� Windows that best suits your needs. Software not included.
Networking Installation
Securely share the Internet, printers and files from anywhere in your home . Enjoy fast and easy multitasking with a safe and secure wireless network installed by CedarPC.
Computer Setup & Data Transfer
Take the hassle out of setting up a new computer.  A Certified Technician will un-box your new PC, set it up and transfer your personal files from your old computer to the new one. We'll also configure your new PC to access your existing Internet account, perform a security check and test your computer to make sure it is functioning properly.
Additional Services Offered:
Training and Consulting Services
Digital Video Surveillance
Home Network Wiring
Printer Repair
If you need help, please ask a sales associate.

Questions / Answers

Question:  Can you send a technician out the same day?  What are the time I can schedule an On-Site?

Answer:  We always have techs on hand 24/7, however due to contract obligations or prior bookings, please call and confirm.  Normal hours of operation for On-Site is between 11AM and 8PM Monday through Saturday.  We do offer 24/7 support for customers under a service agreement.  Please see our Business Services and Pricing for further detail.

Question:  How much does it cost?  How am I billed?

Answer:  For On-Site service, we charge $99 per hour, with 1 hour minimal.  There is no travel fee if you are within the Northern Virginia Area.  We bill to the nearest half-hour, rounded up.

Question:  What if I need a part for my computer?

Answer:  When scheduling the on-site we will ask you what problem you are having.  Please be as descriptive as possible, as this will help us ensure we bring a proprietary part with us if necessary.  All technicians going on-site carry universally standard replacement parts for PCs and Laptops, and we  do not mark up parts that are brought on-site.