If you have any of these problems, it would be

	Windows does not load		Conflicting Drivers
	Virus /Spyware		Computer does not turn on
	Laptop turns on but has no display		Re-Install Windows XP / Vista / 2000
	Configure Backup Device for Automatic Backup		Laptop computer freezes up occasionally
	Blue Screen of Death		Computer has no Audio
	Lost password on Laptop Computer		DC Jack is loose and needs to be re-soldered
	LCD Screen needs to be replaced on the laptop

nerally fall under this price bracket:

If you are not sure, please ask a sales associate.

Questions / Answers

Question:  What do I need to bring with me to the store for service?

Answer: You would bring just your Laptop, Laptop power adapter and any additional software you want us to load on there.   Please do not bring your laptop bag.  If you have the Drivers CD or Operation System CD, it would help speed up the turn-around time of your system.

Question: What is the usual turn-around time for my computer to be fixed?

Answer: We usually have most of the systems that fall into this category fixed within 24 hours, if you need it sooner, please let the associate who checked the computer in so we can accommodate you.

Question: Does the price of the repair include hardware?

Answer: No, the price is just for the labor to fix the computer.  If additional parts are needed, we will call you and get authorization to proceed.

Question:  If I want my computer to be formatted and reloaded, will I need to do once I take it home?

Answer: After a format and reload, you will need to reinstall your applications, peripherals such as printers, and configure your settings.  If you chose to have your data backed up, it will be restored to C:\backup and a shortcut will be provided to your desktop.  Please keep in mind that although your data files are backed up, applications and peripherals will still need to be re-installed.